Frequently Asked Questions
Quick answers to common questions. Can’t find what you need? Contact us.
What is GetCookies?
GetCookies is a platform that provides organized access to shared browser cookies for various digital services. The platform does not own or manage any of the third-party services listed.
How often are cookies updated?
Cookies are updated regularly. Each listing shows a “Last Updated” date. There is no guaranteed update schedule.
Are all cookies guaranteed to work?
No. Cookies can expire or stop working at any time. Try recently updated listings for better chances.
Is the platform free to use?
Yes. GetCookies is completely free with no paid plans or hidden charges.
How do I use a cookie?
Install a Cookie Editor extension, find a cookie, complete verification, copy the data, import it, and refresh. See our full tutorial.
Do I need a browser extension?
Yes. You need a Cookie Editor extension that supports JSON import/export.
Can I use cookies on mobile?
Most mobile browsers don’t support extensions. We recommend a desktop browser for the best experience.
What is the “Get Started” verification?
A quick process on a blog article: scroll, click highlighted elements, complete reCAPTCHA, and click “Activate.” Takes 30–60 seconds. See Step 3 in our tutorial.
Why is a cookie not working?
It may have expired, the password was changed, or the service detected unusual activity. Try clearing cookies for that site and importing again.
Why did it log me out?
Sessions can expire, or another user changed settings. Never log out manually — this breaks the session for everyone.
The “Get Cookies” button is still locked
Ensure you completed all verification steps: scrolled the article, clicked highlighted elements, completed reCAPTCHA, and clicked “Activate.” Try refreshing and starting again.
Is it safe to use shared cookies?
Content is provided “as is” without safety guarantees. Using shared cookies carries inherent risks. Exercise your own judgment.
Can accounts get banned?
Third-party services may detect unusual patterns. The platform is not responsible for any account restrictions.
Who is responsible for usage?
You are. Users are fully responsible for compliance with applicable laws and third-party terms. See our Terms of Service.
Still Have Questions?
Check out our tutorial or browse available cookies.